How to submit a request
Contact Hirvanta through the Support Centre and identify the account email or other information needed to locate your records. Tell us the request type and provide enough detail to understand what you are asking for.
Verification
We may need to verify your identity or account ownership before providing or changing personal information. This helps protect users from unauthorized requests.
Timing and exceptions
Requests are handled according to applicable privacy legislation and may be subject to reasonable verification, legal exceptions, retention requirements or other permitted limitations.
Marketing preferences
Where promotional messages are sent, use the unsubscribe or preference controls included with the communication. Account, security and transactional messages may continue where necessary to provide the service.